We've tried to make the shopping experience at Yonke Online as easy and simple as possible. Here's how you can shop on our online store:
If you battle to find what you want or want to know more about our products, give us a call or send us a Whatsapp on 0827826980 (during Office Hours), or send us an email to email@example.com , or send us an instant message on the Facebook Messenger on our online store, and we will gladly assist.
1 . Browse
Browse our range of products by selecting a Collection from the main menu, then select from the Collection the product which you are interested in.
Alternatively use the 'Search' function and type in the product or artist you are looking for.
2 . Add to Cart
Select the product you like, and click the ‘ADD TO CART’ button.
To check out immediately click on the "BUY IT NOW" button.
3 . Proceed to Checkout
Once you are ready to place your order, simply click on your cart (top right shopping bag icon), and your total order (cart) will appear.
Make sure your order (products and quantities) in your cart is correct. You may increase or decrease the quantities, only if available, by clicking on the box. Remember to click the "UPDATE" button if you've made any changes.
Type any 'Special instructions' for your order in the box provided, if applicable.
Click on the "CONTINUE SHOPPING" button should you want to add more products to your cart.
You may then proceed by clicking on the "CHECK OUT" button.
4 . Contact Information
Fill in your contact information so that we know your name, delivery/shipping address, cellphone number and email address.
Click on the "Continue to shipping method" button.
5. Shipping method
Each product will indicate whether a shipping fee will be charged at check out or not.
The shipping fee, if applicable, will appear just below your order's subtotal. This is calculated automatically according to the volumetric weight of the total order as well as the delivery location provided.
Shipping normally takes between 7-10 business days.
Click on the "Continue to payment method" button.
6. Payment method
Select your payment option.
You can pay by:
- Payfast: Debit Card, Credit Card, Master or VISA, Mobicred
- Bank Deposit or EFT (Electronic Funds Transfer)
Please refer to the Payments section on the main menu for more details about each payment method.
Select your billing address (if different from your shipping address).
Click on the "Complete order" button.
You may print your order or make a note of your order number, which will be required if you want to track your order progress.
7. Thank you for your Order!
A tax invoice from Yonke Online will also be sent automatically to your email address provided at check out, once your order has been placed.
We deliver anywhere in South Africa, using several reliable courier companies, within 7-10 business days.
You will receive regular updates on your delivery progress.
You can also track your own order at any time, by clicking on the Track My Order tab on the main menu, and typing in your order number.
Alternative you can contact us to assist tracking your order at firstname.lastname@example.org